Trust isn’t soft — it’s structural. When trust breaks down, performance, retention, and reputation follow. TrustWorks helps organizations identify where trust has eroded across employees, leadership, and customers — then rebuilds it through measurable, behavior-based systems that sustain confidence and connection over time.
The Problem
We’re living through a credibility crisis. Employees don’t trust leadership. Leadership doesn’t trust employees. Customers don’t trust brands. And the public doesn’t trust anyone.
Traditional “culture fixes” — pizza parties, slogans, values decks — don’t touch the real issue: broken trust.
Trust failures look like:
- Quiet quitting and disengagement
- Turf wars between departments
- Declining brand loyalty
- Leaders avoiding accountability
- Customers assuming bad intent
The TrustWorks Solution
Phase 1 — Diagnose
We use data, interviews, and observation to map where trust has broken down.
You can fix what you won’t see.
Phase 2 — Rebuild
We implement systems that make trust visible and measurable — leadership behaviors, feedback loops, communication norms, and accountability practices.
Phase 3 — Sustain
We embed trust into the culture, ensuring it scales and survives leadership changes, growth, and stress.
Trust becomes operational — not aspirational.
What Makes TrustWorks Different
- Rooted in Behavioral Science: Built on principles of organizational psychology and performance research.
- Proven Across Sectors: Adaptable to corporate, nonprofit, and public organizations.
- Led by a Human Who’s Been in Every Room: From coaching athletes to consulting executives, H bridges the gap between performance and empathy.
Deliverables
Each engagement is customized, but typical outcomes include:
- A full Trust Audit Report with actionable findings.
- Custom playbooks for leaders and teams.
- Interactive workshops that shift behavior, not just attitudes.
- A sustainability roadmap to keep trust intact long after we’re gone.
Ideal For
- Organizations facing cultural fatigue or employee disengagement.
- Brands rebuilding after public backlash or leadership turnover.
- Teams struggling with silos, internal politics, or eroded morale.
- Executives ready to move past “performative” culture-building.
Trust can’t be faked — but it can be rebuilt.
If your organization’s culture, brand, or leadership is suffering from a credibility gap, TrustWorks delivers the structure to fix it.
